1jjj Privacy Policy

1. Introduction

1jjj ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of all individuals ("you", "the Player", "the User") who access, register with, or otherwise interact with the 1jjj online casino and sportsbook at 1jjj.org.

This Privacy Policy ("Policy") describes the types of personal information we collect from players and visitors, the purposes for which that information is used, the conditions under which we share it with third parties, and the rights available to you in relation to your personal data.

By registering a 1jjj account or continuing to use the platform after this Policy has been published or updated, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must not use the 1jjj platform.

This Policy should be read alongside the 1jjj Terms & Conditions, which govern the overall contractual relationship between you and 1jjj.

2. Data Controller

For the purposes of applicable data protection law, 1jjj is the data controller responsible for your personal data collected through the 1jjj.org platform. This means that 1jjj determines the purposes and means by which your personal data is processed.

All data processing activities carried out by 1jjj are conducted in accordance with the obligations placed on data controllers under applicable international data protection frameworks and the regulatory requirements attached to 1jjj's international gaming licence.

If you have any questions about how 1jjj processes your personal data, or wish to exercise any of your data rights, please contact our Data Protection team using the contact details provided in Section 14 of this Policy.

3. Personal Data We Collect

1jjj collects the following categories of personal data from players and platform visitors:

We do not collect sensitive personal data such as health information, biometric data (other than liveness photos for KYC), political opinions, or religious beliefs, unless specifically required by applicable regulatory obligation.

4. How We Collect Your Data

1jjj collects personal data through the following channels:

• Direct submission — information you provide when registering an account, completing KYC verification, making a deposit or withdrawal request, contacting support, or participating in a promotion;
• Automated platform interactions — technical and gaming data generated automatically as you use the 1jjj platform, including session logs, bet placement events, and device fingerprint data collected for security purposes;
• Cookies and similar tracking technologies — data collected via cookies, pixel tags, and local storage as described in Section 8 of this Policy;
• Third-party verification services — identity and age verification data returned by our contracted KYC and AML service providers when processing your verification documents;
• Payment providers — transaction confirmation and reference data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, and USDT TRC20 blockchain networks when processing your deposits and withdrawals.

5. How We Use Your Personal Data

1jjj uses the personal data we collect for the following specific purposes:

• To create, verify, and maintain your 1jjj player account;
• To verify your identity and age in compliance with our regulatory obligations (21+ verification);
• To process deposits, withdrawals, and other financial transactions on your account;
• To detect, investigate, and prevent fraudulent activity, money laundering, match-fixing, and other prohibited conduct;
• To provide customer support and resolve disputes, complaints, or account queries;
• To enforce our Terms & Conditions and other applicable platform policies;
• To operate our responsible gaming programme, including monitoring for signs of problem gambling and applying player-requested restrictions;
• To send you service-related communications, including transaction confirmations, account security alerts, and policy update notifications;
• To send you promotional and marketing communications about 1jjj offers, where you have provided consent or where we have a legitimate interest in doing so — you may opt out at any time;
• To conduct internal analytics and improve the functionality, security, and user experience of the 1jjj platform;
• To comply with applicable legal, regulatory, and licensing obligations, including record-keeping requirements under anti-money-laundering law.

We will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent.

6. Legal Basis for Processing

1jjj processes your personal data on the following legal bases:

• Contractual necessity — processing required to perform our contract with you, including operating your account, processing transactions, and delivering platform services;
• Legal obligation — processing required to comply with applicable law, including KYC/AML regulations, age verification requirements, and data retention mandates under our gaming licence;
• Legitimate interests — processing carried out for 1jjj's legitimate business interests, including fraud prevention, platform security, and internal analytics, where those interests are not overridden by your rights and interests;
• Consent — processing based on your freely given, specific, and informed consent, primarily in the context of optional marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

7. Sharing Your Personal Data

1jjj does not sell your personal data to any third party. We share your data only in the following circumstances and with the following categories of recipients:

• Payment processors — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, Raast, and USDT TRC20 networks receive the minimum data necessary to process your deposits and withdrawals;
• KYC and identity verification providers — contracted third-party services that verify your identity documents, age, and liveness on our behalf. These providers process your data solely for verification purposes and are contractually prohibited from using it for any other purpose;
• Game content providers — software providers whose casino games and live dealer products are hosted on the 1jjj platform may receive anonymised session data necessary to operate their games correctly;
• Fraud prevention and AML services — specialist third-party services used to identify suspicious activity, screen against sanctions lists, and support our anti-money-laundering compliance programme;
• Regulatory and law enforcement authorities — we will disclose your personal data to regulators, licensing authorities, law enforcement agencies, or courts where we are legally required or authorised to do so;
• Professional advisers — lawyers, auditors, and accountants who provide professional services to 1jjj on a confidential basis;
• Business successors — in the event of a merger, acquisition, or transfer of all or part of the 1jjj business, your data may be transferred to the acquiring entity subject to equivalent privacy protections.

All third parties with whom 1jjj shares personal data are required to implement appropriate technical and organisational security measures and to process your data only in accordance with our documented instructions.

8. Cookies and Tracking Technologies

1jjj uses cookies and similar tracking technologies on the 1jjj.org platform. A cookie is a small text file placed on your device when you visit a website. We use the following categories of cookies:

• Strictly necessary cookies — essential for the platform to function, including session management, login state, and security tokens. These cannot be disabled without breaking core platform functionality;
• Functional cookies — remember your preferences such as language settings, display options, and responsible gaming tool configurations;
• Analytics cookies — collect anonymised data about how visitors use the platform, which pages they visit, and how long they stay. This data is used solely to improve the 1jjj user experience;
• Security cookies — used to detect and prevent fraudulent activity, identify suspicious login patterns, and maintain the integrity of player accounts.

1jjj does not use third-party advertising or behavioural tracking cookies. You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will affect your ability to use the platform.

9. Data Retention

1jjj retains your personal data for the following periods:

• Active account data — retained for the full duration of your account's active life on the platform;
• Post-closure account data — retained for a minimum of 5 years following account closure, as required by our anti-money-laundering obligations and gaming licence conditions;
• KYC and identity verification documents — retained for a minimum of 5 years from the date of verification in accordance with AML regulatory requirements;
• Financial transaction records — retained for a minimum of 5 years following each transaction;
• Customer support communications — retained for 3 years from the date of the most recent communication in a support case;
• Marketing consent records — retained until you withdraw consent plus a further 12 months to demonstrate that consent was properly obtained.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you as an individual.

10. Data Security

1jjj implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and 1jjj servers;
• Encryption of sensitive data fields at rest in 1jjj databases;
• Strict role-based access controls limiting employee access to personal data on a need-to-know basis;
• Multi-factor authentication requirements for all internal system access by 1jjj staff;
• Regular security audits, vulnerability assessments, and penetration testing conducted by independent security specialists;
• Comprehensive incident response procedures to detect, contain, and notify affected parties in the event of a data breach;
• Staff training on data protection obligations and secure data handling practices.

While 1jjj takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are also responsible for keeping your account credentials confidential and using a secure device and network when accessing the platform.

11. Your Data Rights

Subject to applicable law and any overriding legitimate interests or legal obligations on the part of 1jjj, you have the following rights in relation to your personal data:

To exercise any of these rights, please contact the 1jjj support team via live chat or the support email address listed in Section 14. We may need to verify your identity before processing a data rights request. We aim to respond to all valid requests within 30 days.

12. Minors and Age Restriction

The 1jjj platform is strictly restricted to individuals aged 21 years and above. 1jjj does not knowingly collect or process personal data from individuals under the age of 21. Registration by any person under this age is a violation of the 1jjj Terms & Conditions and this Privacy Policy.

If 1jjj becomes aware that personal data has been collected from a person under the age of 21, we will immediately close the relevant account, delete the personal data associated with that account, and forfeit any associated balances in accordance with our Terms & Conditions and regulatory obligations.

If you are a parent or guardian and believe that a minor has registered on the 1jjj platform, please contact our support team immediately so that we can investigate and take appropriate action.

13. Changes to This Privacy Policy

1jjj reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Policy, we will notify registered players via the email address or contact number on file, or through a prominent notice displayed on the 1jjj platform.

The effective date at the top of this Policy will be updated to reflect the date on which the revised Policy comes into force. We encourage you to review this Policy periodically to stay informed about how we are protecting your data. Continued use of the 1jjj platform following the publication of an updated Policy constitutes your acceptance of the revised terms.

14. Contact and Data Requests

For any questions, concerns, or requests relating to this Privacy Policy, or to exercise any of your data rights described in Section 11, please contact the 1jjj Data Protection team through the following channels:

• Live Chat: Available 24/7 directly on the 1jjj platform — average first response time 3–5 minutes.
• Support Email: [email protected] (plain text — not a clickable link)

Our support team is available around the clock to assist players from Karachi, Lahore, Faisalabad, Islamabad, and all other locations across Pakistan and beyond. We will acknowledge receipt of all data-related queries promptly and aim to resolve them within 30 calendar days.